Legal note 

Information and terms of use

Legal information

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, all information society service providers undertake to have means available which ensure that certain information which we provide in this section is easily, directly and permanently accessible to both the recipients of the service and the competent bodies via electronic means and free of charge.

Details of the owner of the website

C/ Arriurdina, 11
01015 Vitoria-Gasteiz
(Álava, Spain)
+34 945 12 31 62


Registration data: ALCOR S.L. is registered in the Commercial Registry of Álava, in Volume 1.672, Folio 34, Section 8, Sheet VI-19.332.

Terms of use of the website:

By using the website, it is understood that the user has read, understood and agreed to this legal notice, the terms of use, privacy policy and any other notices or instructions that appear on this website in full and without reservation, undertaking to make appropriate use of the aforementioned in accordance with the law, morality and public order.

In the event that the user is not in agreement, they must refrain from using the website

ALCOR S.L. reserves the right to alter the content, information and terms of this website, of these terms of use, privacy policies and any other legal notices at any time. In this case, we shall inform users via the website or by sending an informative e-mail to anyone who so requests in order that they can decide if they wish to continue using the website.

On the website there may be links to other third party websites or web pages, although it does not assume any kind of responsibility for them as it does not have any type of control over the aforementioned. As a result, the user assumes exclusive responsibility when accessing the content offered by these websites or web pages as well as their terms of use.

Copyright and intellectual property

The user recognises and agrees that all trademarks, trade names or distinctive signs, content, all industrial and intellectual property rights, and/or any other elements found on this website, are exclusive property of ALCOR S.L. and/or of third parties, which have the exclusive right to use them for commercial purposes.

Under no circumstances does access to the website imply any kind of renouncement, transfer, licence or assignment of these rights in full or in part, unless expressly stated otherwise.

In accordance with the provisions of the previous paragraph, it is prohibited for users of this website to reproduce, copy, assign, distribute, alter or make any other use of the information and content of this website, in full or in part, without the prior written authorisation of ALCOR S.L.

The content of this website may not be reproduced either in full or in part, or transferred, recorded by any information retrieval system, in any way or by any means, without the prior written authorisation of the aforementioned Company.

ALCOR S.L. is the owner of the elements that make up the graphic design of its website, the menus, HTML code, texts, trademarks, logos, colour combinations, buttons, images, graphics and any other content on the website, as well as the structure, selection, arrangement and presentation of its content or, in any case, it has the appropriate authorisation to use said elements.

The user therefore undertakes to use this website, its content and services in a diligent and correct manner, in accordance with the Law, morality, good customs and practices, public order, good faith and these general terms of use, with particular respect for the intellectual property rights vested in ALCOR S.L.

It is expressly prohibited for users to use the website for unlawful or prohibited purposes, for any purpose which is detrimental to third party rights or which may, in any way, damage the trademark, image or reputation of ALCOR S.L.

The user shall be liable for damage of any kind that may be suffered by ALCOR S.L. as a result of the failure to fulfil any of the obligations to which they are subject by way of these terms which are applicable. ALCOR S.L. reserves the right to exercise any appropriate legal action in defence of its rights.

Protection of personal data

Personal data are collected on the website by various means, via both the contact form and the e-mail address provided to communicate with us.

These data shall be processed in compliance with the rules in force at all times regarding protection of personal data, and in accordance with the privacy policy stated on this website, which users must read before providing their data. In any case, an informative clause has been included in the form used to collect personal data which provides information on how these are processed.

Marketing messages

In accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce and of Law 56/2007, of 28 December, on Measures to Promote the Information Society amending the aforementioned, users of the website are informed that they will not be sent advertising or marketing messages via e-mail or other equivalent means of electronic communication, unless either on request or they have given their consent, which shall be obtained via the appropriate forms, or based on legitimate interest or on any of the cases stipulated in Article 21(2) of the aforementioned Law on Information Society Services and Electronic Commerce.

In any case, users may object to or express their refusal to receive marketing information via electronic means by sending an e-mail to, with this possibility being provided in every message sent to them.

Responsibility of the owner of the website

ALCOR S.L. does not guarantee the absence of any virus or other elements in its content, therefore it does not assume responsibility for any damage that may be caused to the equipment or systems of users as a result of possible computer viruses that may be caught by the user when browsing the website.

Likewise, the owner of the website does not control or guarantee continued access either, or the correct display, downloading or use of the elements and information contained on its website, which may be hindered, made difficult or interrupted by factors or circumstances out of its control and the owner takes no responsibility for any interruptions in the service, delays or malfunctioning when these are due to reasons out of the control of ALCOR S.L., as a result of force majeure, or due to fraudulent or negligent activity on the part of the user.

ALCOR S.L. does not assume responsibility for any information that may exist about us on third party websites or to any which may be accessed via search engines or third party links to our website

Use of the website by children

Although the website is not aimed at children, they are permitted to access it. Nonetheless, in the event that a child wishes to request information from us, they may only do so themselves if they are older than 14 years of age. For children younger than 14 years of age, information must be requested by a person who has parental responsibility for them, a guardian or legal representative, with the aforementioned authorising the processing of the child’s personal data by the company in the name of the child. Therefore, anyone who is responsible for children assumes exclusive responsibility for determining the services and content of this website which are appropriate for the age of the child for whom they are responsible.

ALCOR S.L. does not assume any responsibility in the event that children of the aforementioned age provide us with their personal data, thus failing to fulfil these obligations.

Links from other websites to

Any persons or companies that create or claim to create a “hyperlink” from a website not belonging to ALCOR S.L. to any web pages of must be subject to the following requirements:

None of the services or content of may be reproduced in full or in part.

No false, inaccurate or incorrect statement about the web pages of or about the services or content of the aforementioned shall be included.

The creation of the “hyperlink” shall not imply that there are relations between ALCOR S.L. and the owner of the website or the portal from which it is made, or that ALCOR S.L. is aware of or agrees to the services and content offered on this portal.

ALCOR S.L. shall not be responsible for any content or services made available to the public on the website or portal from which the “hyperlink” is created, or for any information or statements included on the aforementioned.


Cookies are small text files which are stored in the hard disk or in the memory of the computer that accesses or visits the pages of certain websites, so that the preferences of the user may be known when they connect again. The cookies stored in the hard disk of the user may not read the data contained in it, access personal information or read the cookies created by other providers.

Please go to the “Cookies policy” section for information about the cookies used on this website.

Applicable legislation and jurisdiction

Any activity carried out on the website is subject to the applicable Spanish legislation in force.

For any controversy or conflict that may arise between ALCOR S.L. and users of the website, the parties expressly agree to submit to the jurisdiction of the Courts of Spain, specifically those of the city of Vitoria (Álava), expressly waiving their own jurisdiction, in the event that they have one.

Text dated: 7 March 2023